London Property

The Ins and Outs of Property Management

The Ins and Outs of Property Management – Farnaz Fazaipour

Blog Post No.109

The Ins and Outs of Property Management – Farnaz Fazaipour

Farnaz Fazaipour runs an independent property company built up over 30 years on personal recommendations and word of mouth. The company has evolved from lettings and management into a multi-family office.


To connect with this expert, email or if you are a member log in to connect with Farnaz directly by clicking on her profile on this page or via ‘Hire an expert’.

This week Farnaz shares her comments around the perception of agents in the industry and some of the misconceptions around legal obligations for tenants and owners. As we all know, moving house is one of the top most stressful events in most people’s lives and this can cause frayed nerves and emotional reactions all round if not handled appropriately on both sides. 

With over thirty years of experience in property, Farnaz has seen her fair share of the good, the bad and the ugly in terms of property management and dealing with tenants. She talks about how the property industry in the UK is hampered by the low barrier to entry for new agents, with very little training needed in comparison to the US where agents are trained for two years before they are allowed to operate in the real estate industry, and how this impacts the general perception of agents as a group.

She recommends what to look for in a good property management agent or company and gives tips on the importance of communicating with tenants, especially when it comes to dealing with a problem at the property.

Most of us like to work on recommendations because the person who recommended us did that because they actually value what we do. And personally, I really only like to deal with people who have been sent to us personally.

Farnaz Fazaipour


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