Blog Post No.109
The Ins and Outs of Property Management – Farnaz Fazaipour
Farnaz Fazaipour runs an independent property company built up over 30 years on personal recommendations and word of mouth. The company has evolved from lettings and management into a multi-family office.
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This week Farnaz shares her comments around the perception of agents in the industry and some of the misconceptions around legal obligations for tenants and owners. As we all know, moving house is one of the top most stressful events in most people’s lives and this can cause frayed nerves and emotional reactions all round if not handled appropriately on both sides.
With over thirty years of experience in property, Farnaz has seen her fair share of the good, the bad and the ugly in terms of property management and dealing with tenants. She talks about how the property industry in the UK is hampered by the low barrier to entry for new agents, with very little training needed in comparison to the US where agents are trained for two years before they are allowed to operate in the real estate industry, and how this impacts the general perception of agents as a group.
She recommends what to look for in a good property management agent or company and gives tips on the importance of communicating with tenants, especially when it comes to dealing with a problem at the property.
“ Most of us like to work on recommendations because the person who recommended us did that because they actually value what we do. And personally, I really only like to deal with people who have been sent to us personally.”
As always we love to hear your feedback. Have you experienced negative reactions as an agent, or had a less than positive experience as a tenant? Share your thoughts and comments with us on our social media platforms or email us at firstname.lastname@example.org.